Your Privacy, Plain and Simple

DustyDen Cleaning Ltd. (“Dusty Den Cleaning,” “we,” “us,” or “our”) is the company behind this website and our cleaning services. When you reach out to us, we collect what you give us to book and deliver a cleaning:

• Your name, phone number, and email address
• Your home address and details like bedroom/bathroom count or access instructions
• Anything else you tell us about your cleaning preferences or requests
• Basic technical info our website host collects automatically, like your browser type and pages visited

We use your information to:

• Schedule and carry out your cleaning
• Contact you about your booking, e.g. confirmations, reminders, or a quick call if plans change
• Answer your questions and provide quotes
• Improve how we run the business

If we ever want to send you promotional offers by email or text, we'll only do it with your okay, and you can tell us to stop at any time.

Dusty Den Cleaning is a small, locally owned crew. We share your details only with the cleaner assigned to your home, and only what they need to do the job.

We don't sell or rent your information to anyone. Full stop.

The only other times we'd share information is if the law requires it, or if a service we rely on to run our website or take bookings needs it to do that job.

Our website may use a small number of cookies needed to make pages load properly and to understand, in a general sense, how visitors use the site. We don't use tracking cookies for third-party advertising. You can block or clear cookies in your browser settings at any time.

We keep your information only as long as we need it to serve you, respond to any follow-up questions, or meet basic recordkeeping needs, and we take reasonable steps to protect it from loss or misuse. That said, no method of storing or sending information online is completely risk-free, and we can't guarantee perfect security.

You can, at any time:

• Ask us what information we have about you
• Ask us to correct anything that's wrong
• Ask us to delete your information
• Opt out of any promotional emails or texts

Just reach out using the contact details below and we'll take care of it, usually within a few days.

Our services are meant for homeowners and renters, not children. We don't knowingly collect information from anyone under 18.

As Dusty Den Cleaning grows, this policy may be updated to reflect new tools or services we use. We'll update the date below whenever that happens, so check back if you're ever curious.